*Physical
presence of a teacher at location depends on minimum amount of registrations.
Course
payments
All registrations must be
paid in full before the start of the course.
Installment payments:All students have the option to pay in two
installments:
1st
payment- on the day of registration 2nd payment on the same day the following month.
Discounts
Discounts
are valid only for "Kabbalah 1, 2 & 3" courses (seminars,
lectures, live-streaming, and ongoing classes not included):
- - Early bird discount 10% -
available for Kabbalah 1, 2 & 3- all registrations up to 3 weeks before the
beginning of the course.
- - Students - 35%
- - Disabled - 25%
-- Senior citizens 25% (women
from age 60, men from age 65)
-- 2nd family member - 10%
-- 3rd family member - 15%
-- Repeating a course (POK 1,2,3
)- 50%
Refunds
Courses:
The
Kabbalah Centre will issue a full refund (less registration fees) with
cancellation notice given prior to the start of the course. After the start of
the course, cancellation notice should be discussed with a representative from
the Kabbalah Centre.
LKS
("The Living Kabbalah System"):
Refunds
for LKS will be issued when cancelation is given prior to the sending of the
links. After links are sent, there will be no refund or credit.
Shipping and Return Policies
Our goal is to make sure your
experience at The Kabbalah Centre is the best it can be. All refund questions
can be directed to the London Centre Bookstore. If you need to return a
purchase, please don't hesitate to contact us at +44 (0)2074994974 or email us
at londonbookstore@kabbalah.com
Our
goal is to process all orders within 24 hours of receipt. Orders are currently
shipped within 2 - 3 working days during regular business hours (Monday through
Friday 9:00AM - 5:00PM GMT, excluding holidays). If we encounter any problems
processing or shipping your order you will be contacted within two business
days.
Please
note: We are sorry but we are unable to ship to P.O. Box addresses.
Order
Tracking
We
currently do not provide automatic tracking number confirmation for all orders
If
you have any questions regarding your order status, our policies, or
procedures, you can email us at London@kabbalah.com.
If
you prefer to receive support by phone, please call our London Centre Bookstore
at +44 (0)207 4994974.
Special
Shipping Notes for International Shipping: Royal Mail Recorded Service can only
be used for orders up to 2kg and books up to 5 kg. This service does not ship
to African Countries, Asian Countries and Middle East Countries.
Cancellations, Returns and Exchanges
Cancellation
should be made within 24 hours of the original order. New, unopened items
returned within 30 days of delivery (with a receipt) will be fully refunded.
Please allow approximately 30 business days for your return to be processed
once it has arrived at our location.
If
you are exchanging an unopened item, please see the return instructions
(located in your shipment) for more details. Please note, you must confirm the return
via the phone first before you return in the post. Replacement items will be
shipped within five business days upon receipt. The Kabbalah Centre will send
exchange items via the original shipping method once the item has arrived at
our location.
Defective/Damaged Products
All
defective products may be returned within 30 days for a replacement or a
refund. To return a defective/damaged product, please see the attached return
instructions for more details.
Zohar Return
A
set of The Zohar in its original packaging may be returned for a full refund
(shipping not included) within 30 days from the date of delivery. If the shrink
wrap is broken on one volume, The Zohar may be returned within 30 days from the
date of delivery, for a partial refund (£50.00 will be deducted from the
original payment). No refund will be given for used or opened Zohars that do
not qualify for the conditions above.