The Kabbalah Centre is a licensee of the TRUSTe Privacy
Program. This privacy statement discloses the privacy practices for
Kabbalah.com.
TRUSTe is an independent, non-profit organization whose
mission is to build users' trust and confidence in the Internet by promoting
the use of fair information practices. Because this web site wants to
demonstrate its commitment to your privacy, it has agreed to disclose its information
practices and have its privacy practices reviewed for compliance by TRUSTe. By
displaying the TRUSTe trustmark, this web site has agreed to notify you of:
* What personally
identifiable information of yours or third party personally identification is
collected from you through the web site
* The organization
collecting the information
* How the
information is used
* With whom the
information may be shared
* What choices are
available to you regarding collection, use and distribution of the information
* The kind of
security procedures that are in place to protect the loss, misuse or alteration
of information under Kabbalah Centre control
* How you can
correct any inaccuracies in the information.
If you feel that this company is not abiding by its posted
privacy policy, you should first contact Chana Grinfeld by:
* EMAIL:
Chana.grinfeld@kabbalah.com
* PHONE:
442074994974, or
* POSTAL MAIL: The
Kabbalah Centre
12 Stratford Place
London UK W1C 1BB
If you do not receive acknowledgment of your inquiry or your
inquiry has not been satisfactorily addressed, you should then contact TRUSTe
at http://www.truste.org/watchdog.html. TRUSTe will then serve as a liaison
with the Web site to resolve your concerns.
Information Collection and Use
Kabbalah Centre is the sole owner of the information
collected on this site. We will not sell, share, or rent this information to
others in ways different from what is disclosed in this statement. Kabbalah
Centre collects information from our users at several different points on our
website. This website (store.kabbalahcentre.co.uk) is controlled and operated by Kabbalah Limited, registered in England and Wales No 03795511, VAT GB740395436.
Registration
In order to use this parts of this website, a user must
first complete the registration form. During registration a user is required to
give their contact information (such as name and email address). This
information is used to contact the user about the services on our site for
which they have expressed interest.
Order
We request information from the user on our order form. Here
a user must provide contact information (like name and shipping address) and
financial information (like credit card number, expiration date). This
information is used for billing purposes and to fill customer's orders. If we
have trouble processing an order, this contact information is used to get in touch
with the user.
Cookies
A cookie is a piece of data stored on the user's hard drive
containing information about the user. Usage of a cookie is in no way linked to
any personally identifiable information while on our site. For instance, by
setting a cookie on our site, the user would not have to log in a password more
than once, thereby saving time while on our site. If a user rejects the cookie,
they may still use our site. The only drawback to this is that the user will be
limited in some areas of our site. Cookies can also enable us to track and
target the interests of our users to enhance the experience on our site.
LivePerson uses cookies for the purpose of tracking users to
enable customer service to further assist online users.
Clear Gifs (Web Beacons/Web Bugs)
Our third party traffic analyzing company employs a software
technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better
manage content on our site by informing us what content is effective. Clear
gifs are tiny graphics with a unique identifier, similar in function to
cookies, and are used to track the online movements of Web users. The main
difference between the two is that clear gifs are invisible on the page and are
much smaller, about the size of the period at the end of this sentence. Clear
gifs are not tied to users' personally identifiable information.
Clear Gifs can work with existing cookies on a computer if
they are both from the same Web site. That means, for example, that if a person
visited 'www.companyX.com', which uses clear gif, the Web site would match the
clear gif's identifier and the cookie ID number, to show the past online
behavior for that computer. This collected information would then be processed
for compiling statistical information.
Log Files
We use IP addresses to analyze trends, administer the site,
track user's movement, and gather broad demographic information for aggregate
use.
Sharing
We will share aggregated demographic information with our
partners and advertisers. This is not linked to any personal information that
can identify any individual person.
We use a credit card processing company to bill users for
goods and services. These companies do not retain, share, store or use
personally identifiable information for any secondary purposes.
If partner with another party to provide specific services.
When the user signs up for these services, we will share names, or other
contact information that is necessary for the third party to provide these
services.
These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for
contact information such as name and email address. It can be done at
https://store.kabbalah.com/account_newsletters.php
Surveys & Contests
From time-to-time our site requests information from users
via surveys. Participation in these surveys is completely voluntary and the
user therefore has a choice whether or not to disclose this information.
Information requested may include contact information (such as name and
shipping address), and demographic information (such as zip code, age level).
Survey information will be used for purposes of monitoring or improving the use
and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend's name and email address.
Kabbalah Centre will automatically send the friend a one-time email inviting
them to visit the site. The Kabbalah Centre stores this information for the
sole purpose of sending this one-time email. The friend may contact Kabbalah at
unsubscribe@kabbalah.com to request the removal of this information from their
database.
Chat Rooms, Message Boards, and Public Forums
Please keep in mind that whenever you voluntarily disclose
personal information online -- for example on message boards, through e-mail,
or in chat areas -- that information can be collected and used by others. In
short, by posting personal information online that is publicly accessible, you
may receive unsolicited messages from other parties in return.
Security
This website takes every precaution to protect our users'
information. When users submit sensitive information via the website, your
information is protected both online and off-line.
When our registration/order form asks users to enter
sensitive information (such as credit card number), that information is
encrypted and is protected with the best encryption software in the industry --
SSL. While on a secure page, such as our order form, the lock icon on the
bottom of Web browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open, when you are just
'surfing'. To learn more about SSL, follow this link...
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information
off-line. All of our users' information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need the
information to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally identifiable
information. Our employees must use password-protected screen-savers when they
leave their desk. When they return, they must re-enter their password to
re-gain access to your information. Furthermore, ALL employees are kept
up-to-date on our security and privacy practices. Every quarter, as well as any
time new policies are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to ensure our
customers' information is protected. Finally, the servers that we store
personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our website,
you can send an email to security@kabbalah.com.
Supplementation of Information
In order for this website to properly fulfill its obligation
to our customers, it is necessary for us to supplement the information we
receive with information from 3rd party sources.
Special Offers
We send all new members a welcoming email to verify password
and username. Established members will occasionally receive information on
products, services, special deals, and a newsletter. Out of respect for the
privacy of our users we present the option to not receive these types of
communications.
Site and Service Updates
We also send the user site and service announcement updates.
We communicate with the user to provide requested services and in regards to
issues relating to their account via email or phone.
Correcting/Updating Personal Information
If a user's personally identifiable information changes
(such as your zip code), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that user's personal
data provided to us. This can usually be done at the member information page at
https://store.kabbalah.com/login.php or by emailing our Kabbalah Care at
care@kabbalah.com.
Notification of Changes
If we decide to change our privacy policy, we will post
those changes on our Homepage so our users are always aware of what information
we collect, how we use it, and under circumstances, if any, we disclose it. If
at any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify users
by way of an email. Users will have a choice as to whether or not we use their
information in this different manner. We will use information in accordance
with the privacy policy under which the information was collected.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having
their information used for purposes not directly related to our site at the
point where we ask for information. For example, our order form has an
'opt-out' mechanism so users who buy a product from us, but don't want any
marketing material, can keep their email address off of our lists.
Users who no longer wish to receive our newsletter and
promotional emails may opt-out of receiving these communications by clicking on
unsubscribe link in the received email or by emailing us at
unsubscribe@kabbalah.com.
The user may also contact us at 866-821-9299, email to
contact@kabbalah.com or send regular mail to:
Att: Web Site
Team,
1054 S Robertson
Blvd,
Los Angeles, CA
90035
Legal Disclaimer
Though we make every effort to preserve user privacy, we may
need to disclose personal information when required by law wherein we have a
good-faith belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on our Web site.
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